Care at home

    Medical escort services

    Professional accompaniment and coordination for medical appointments.

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    • from₦24,000Hospital appointment escort
    • ₦35,000One-off home assessment, before care starts
    • HEFAMAALicensed and accredited
    A carer and an older woman laughing together at home

    In short

    What a medical escort does

    A medical escort accompanies the person to an appointment, supports mobility and practical needs, helps coordinate the visit and provides an agreed handover. Transport itself may be arranged through a third party; the escort is not an ambulance or emergency service.


    Who this is for

    • Older people attending appointments
    • People with mobility needs
    • Families arranging hospital accompaniment
    • People needing a documented handover

    What is included

    1. 01

      Assessment and scope

      Staff follow a documented escalation process, but emergencies must go directly to the emergency services.

    2. 02

      Records and escalation

      Managed care is recorded against the care plan and reviewed when needs, risks or circumstances change.


    What it costs

    Indicative fees

    A guide to what care typically costs. Your fee is confirmed in the care plan agreed after the assessment.

    Care, by way of example

    • Hospital appointment escort

      from₦24,000

    One-off, before care starts

    The home assessment

    ₦35,000

    A care coordinator visits once, before any care begins, to understand the needs and the home and agree the care plan with you. It is separate from the price of the care itself.


    Step by step

    How this works

    1. 1The home assessment

      An assessor reviews the person’s needs, home, routines and risks, then confirms the care plan, professionals and hours required.

    2. 2Escalation and the emergency boundary

      Staff follow a documented escalation process, but emergencies must go directly to the emergency services.

    3. 3What is recorded during care

      Managed care is recorded against the care plan and reviewed when needs, risks or circumstances change.

    4. 4Coordinating care from abroad

      With authorisation, Medic Connect coordinates local care, appointments, updates and practical arrangements for families living abroad.

    If it is an emergency, do not message us first.Call 112 or Lagos State emergency 767. Then tell your Medic Connect coordinator.

    Why families choose us

    Why Medic Connect

    • HEFAMAA accreditedLicensed and compliant with Lagos State health requirements.
    • Vetted professionalsIdentity, qualifications, registration and competency are reviewed for the role.
    • Assessment-ledThe assessment determines the plan, professional scope and service arrangement.
    • Coordinated supportA named Medic Connect contact coordinates managed care and documented escalation.

    Keep reading

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