- 4 statesLagos, Abuja, Ogun and Oyo, and others on request
- HEFAMAAAccredited by Lagos State's health facility regulator
- HFNMember of the Healthcare Federation of Nigeria
Why we exist
Our story
Medic Connect was founded to solve a problem many Nigerian families know too well: the struggle to find reliable, professional healthcare support when you need it most.
Whether it's a parent recovering from surgery, a new mother needing postnatal support, an elderly relative requiring daily assistance, or a hospital facing staffing shortages, the challenge is the same.
We built Medic Connect to change that. We connect families with skilled caregivers and healthcare facilities with qualified professionals: quickly, reliably, and with full accountability.
Our mission
To provide accessible, professional and compassionate healthcare services that improve quality of life for individuals and strengthen healthcare delivery across Nigeria.
What we stand for
Our values
Dignity
Every person (patient, caregiver, or client) deserves respect. We treat everyone with care and honour Nigerian cultural values.
Trust
Healthcare is personal. We earn trust through rigorous vetting, transparent communication and consistent follow-through.
Excellence
Good enough isn't good enough. We hold ourselves and our professionals to high standards because lives depend on it.
Compassion
Behind every service request is a human being in need. We lead with empathy in every interaction.
How we vet
Checked before they reach you.
- 1
Identity and address verification
Government ID, proof of address and biometric checks before anyone enters a client's home.
- 2
Background and guarantor checks
Criminal record screening plus verified guarantors who vouch for the carer's character and history.
- 3
Licensing and nursing registration
We verify nursing council registration and professional licences directly with the relevant Nigerian regulator.
- 4
Skills training and CPR
Onboarding training in clinical care, child safety, infection control and CPR. Refresher training throughout the year.
- 5
HEFAMAA accreditation and insurance
Medic Connect is accredited by HEFAMAA (Lagos) and fully insured, so families are protected end to end.
- 6
HFN membership and Flying Doctors partnership
Member of the Healthcare Federation of Nigeria and partner of Flying Doctors Nigeria for emergency escalation.
Accountable
Checked, licensed and accountable.
- HEFAMAAACCREDITED
Licensed and accredited by HEFAMAA, Lagos State's health facility regulator.
- INSUREDINDEMNITY COVER
Medic Connect holds professional indemnity insurance.
- HFNMEMBER
A member of the Healthcare Federation of Nigeria.
- VETTEDEVERY PROFESSIONAL
Identity, registration, qualifications and references checked for every professional.
Registered companies: RC 15986218 (England and Wales), RC 8026476 (Nigeria).
Questions
Frequently asked questions
What is Medic Connect?
Medic Connect is The Care Operating System: a Lagos-based platform that places vetted nurses, carers, nannies and clinical staff in homes and hospitals across Nigeria.
Where do you operate?
Lagos, Abuja, Ogun and Oyo, with our head office in Lagos, and other states on request. We also work with diaspora families in the UK, US, Canada and EU who are arranging care for loved ones in Lagos.
How quickly can you place a carer?
Most placements are confirmed within 48 hours of the initial consultation.
How much does care cost?
Care starts with a one-off ₦35,000 home assessment. Visits start from ₦18,000, and each service page shows example fees. Live-in caregivers start from ₦300,000 a month. Overnight and package care, including Omugwo, is quoted after the assessment, based on hours and clinical needs. Contact us for a tailored quote.
Are you accredited?
Yes. Medic Connect is accredited by the Health Facility Monitoring and Accreditation Agency (HEFAMAA) of Lagos State, fully insured, a member of the Healthcare Federation of Nigeria and a partner of Flying Doctors Nigeria.
How do you vet your carers?
Every carer goes through identity and address verification, guarantor checks, criminal background screening, licensing verification, clinical and safety training, CPR certification and ongoing supervision.
Can families abroad arrange care for parents in Lagos?
Yes. Our Care from Abroad service is built for diaspora families: per-visit WhatsApp reports, scheduling across time zones and international billing.
How is your postnatal care different from traditional Omugwo?
We honour Omugwo. We provide hot baths, abdominal massage, sitz baths, pepper soup with uziza and uda, breastfeeding support and household help, but delivered by trained nurses with clinical safety standards, so nothing accidentally harms mother or baby.
Do you support post-surgical recovery at home?
Yes. Dedicated post-surgical nursing covers wound care, medication timing, complications monitoring and fall prevention in the critical days after hospital discharge.
How do I get started?
Message us on WhatsApp at +234 812 698 8237, call the same number or email hello@medicconnect.co. We'll book a short consultation and arrange a home assessment.
Keep reading
Related pages
Care, connected.
Whether you need care at home or professionals for your facility, tell us what you need and we will take it from there.