Guide

    How Medic Connect home care works

    The steps from formal assessment to a documented care plan and managed care.

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    • ₦35,000One-off home assessment, before care starts
    • VettedIdentity, registration and references reviewed
    • HEFAMAALicensed and accredited
    A nurse going through a care plan with an older man at home

    In short

    The short answer

    Medic Connect reviews the request, completes a proportionate formal assessment, documents the care plan and confirms the professionals, hours, price and start date. Managed care is then recorded, supervised and reviewed when needs or risks change.


    What to check

    • Submit the care request and essential details.
    • Complete the assessment and agree the care plan.
    • Confirm the team and start date, then review recorded care.

    Step by step

    How this works

    1. 1The home assessment

      An assessor reviews the person’s needs, home, routines and risks, then confirms the care plan, professionals and hours required.

    2. 2How our professionals are vetted

      We check identity, qualifications, registration where required, references and competency before deployment.

    3. 3What is recorded during care

      Managed care is recorded against the care plan and reviewed when needs, risks or circumstances change.

    4. 4Shifts, handover and supervision

      A rostered team covers the agreed hours, records each shift and gives a structured handover to the next professional.

    If it is an emergency, do not message us first.Call 112 or Lagos State emergency 767. Then tell your Medic Connect coordinator.

    Why families choose us

    Why Medic Connect

    • HEFAMAA accreditedLicensed and compliant with Lagos State health requirements.
    • Vetted professionalsIdentity, qualifications, registration and competency are reviewed for the role.
    • Assessment-ledThe assessment determines the plan, professional scope and service arrangement.
    • Coordinated supportA named Medic Connect contact coordinates managed care and documented escalation.

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